Enabling organizations to jumpstart and launch demand-side management solutions through time-tested, successful activities and solutions to maximize customer enrollments in resiliency, energy efficiency, demand response and customer & community engagement programs.
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Customer Programs
Customer Program Development and Implementation
Do you really need a third party (3P) implementor?
When to build in-house programs and how to get started?
We help you assess your 3P program plan to build stronger customer relationships and increase program success.
Are you incorporating equity outreach plans to reach your underserved communities? (see more)
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Customer Engagement
Improve Your Customer Engagement
Who is building relationships with your customers?
Account managers are your customer liaisons. Their role is to consistently and proactively seek and build new relationships at different levels within your key commercial customers as well as bring information about your key customers back into the organization.
Account Managers or Customer Relationship Manager (CRM) teams are one of the greatest single, and often untapped, resources within your organization. (see more)
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Planning & Development
Marketing and Outreach (M&O) planning
At the start of the journey, include the village
You have program goals – how do you get there as quickly as possible?
Marketing and Outreach planning is the blueprint for multiple internal teams to follow. M&O planning should be inclusive - include team members who understand the voice, info channels, sensibilities, and priorities of the customer groups your program is designed to reach. (see more)
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Innovate from Within
Continuously Innovate from Within
Does your environment invite creativity?
Innovation happens when creativity and implementation are successfully combined. New ideas can be found within standard operations when an environment is in place to allow creative ideas to thrive. (see more)
About CFS
Climate Forward Solutions consultative services is not currently taking on new clients. CFS provided assessments training and recommendations for internal teams and external campaigns to maximize productivity of demand-side management solutions around resiliency, energy efficiency, demand response and community engagement programs. Services are specifically designed for, but not limited to, Utilities (energy, water), Community Choice Aggregators (CCAs), Municipalities, and 3P Implementors.
In accordance with CA General Order 156, Climate Forward Solutions LLC is a certified Women Business Enterprise (WBE) registered on the California Public Utilities Commission (CPUC) Clearinghouse.
CFS’s goal is to support the energy transition away from fossil fuels and methane emissions and to protect the environment from pollutants.